This policy explains how VolvoBuild CE collects and uses personal data submitted through volvoequipment.com inquiry forms, newsletter fields and related customer communications.
When you request a machine brief we typically receive name, work email, phone, company, country or site location, and free-text project details such as excavator class or fleet size. Server logs may collect IP address and browser type for security.
We use inquiry data to respond to specification requests, schedule field engineering calls, dispatch parts information and, where you opt in, send worksite innovation briefings. We do not sell personal data.
Inquiry records are retained for the period needed to complete the commercial conversation and meet legal record-keeping duties, then deleted or anonymized according to internal schedules.
Depending on your jurisdiction you may request access, correction or deletion of personal data by contacting [email protected]. Marketing emails include an unsubscribe path.
We apply administrative and technical controls appropriate to B2B inquiry data, including access limits for field and sales teams handling excavator and loader opportunities.